UNIVERSAL BANKER

UNIVERSAL BANKER
 
We are currently accepting applications/resumes for a Universal Banker in Fulton County. The successful candidate must be reliable, detail-oriented individual with customer service skills, be able to promote and explain bank services and products, process financial transactions accurately, ensure compliance with all processes pertaining to bank policies and procedures and to all banking regulations, and recognize customer needs to develop and maintain customer relationships.
 
Key Responsibilities

• Build relationships with customers, understand their financial needs, and provide personalized banking solutions.
• Promote and cross-sell products, including checking/savings accounts, loans, and digital banking services.
• Accurately process deposits, withdrawals, loan payments, check cashing, and money orders while ensuring compliance with bank policies and regulations.
• Maintain and balance a cash drawer.
• Assist customers with opening, closing, and maintaining accounts, including personal and business banking products.
• Originate and process retail loan applications, discuss loan options, collect required documentation, and ensure proper disbursement.
• Adhere to all banking policies, including the Bank Secrecy Act, Customer Identification Program, and Regulation E.
• Monitor for fraudulent activity and ensure transaction accuracy.
• Represent the bank in community events, participate in networking opportunities, and continuously develop knowledge of banking products and services.

• 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
• Prior banking, sales, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and computer application.